60-Day Returns and Exchanges
If you are not 100% satisfied with your purchase, you may return it within 60 days for a full refund or exchange. To expedite exchanges, we recommend placing a new order and returning the original item for a refund.
How to Return or Exchange an Item
- Pack your return or exchange in the Greta Parker gift box. Write the reason for the return or the desired exchange on the packing slip. If you do not have the Greta Parker gift box or the packing slip, use a small box and include a note with the order number and your contact information.
- Ship it using FedEx, UPS, USPS (with delivery confirmation), or international courier to:
304 Weston Ln
New Hope PA 18938
- Within 7 business days of receiving your item, we will issue a refund or ship your exchange. Your credit card company may take several additional days to post refunds to your account.
Return and Exchange Policies
- Returned or exchanged merchandise must be unused and in its original condition
- Greta Parker is not responsible for items lost, stolen, or damaged in transit
- The credit card or PayPal account used to make the purchase will be credited